You may access, change, or correct your information by logging into your Account at any time or by making a request to us, in which case we will need to verify your identity before granting access or changing or correcting your information.
We collect personally information from you, such as your full name, phone number and email address, when you register, fill out a form or when you participate in a survey, request customer support, download content, or communicate with us. If you choose to purchase SmartOSC DX’s solutions at the end of your trial period, we or our third-party payment processors will collect your payment information.
Like the majority of website services delivered over the Internet, we gather log file information which is automatically reported by your browser or mobile application every time you interact with our website and Services. The data gathered is non personal and may include information such as Internet Protocol (IP) address, browser type, referring/ exit pages and URLs, number of clicks, date/time stamp, pages viewed and other such information. The data is used to help us analyze trend, track users’ movement on the site and gather demographic information for aggregate use. We do not link this automatically-collected data to personally identifiable information and none of the log file information gathered enables us to personally identify you.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
We use the collected information to:
For other purposes, we shall ask for your permission in advance.
We may store personal information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our website or Services, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our website or Services, copies may remain viewable in cached and archived pages of our website or Services, or if other users have copied or saved that information.
We work with trusted third parties to support us in providing you with our Services, to make sure that you have a great experience with our website and Services. These service providers may have access to or process your information for such purposes. All of our third party service providers and partners are required to preserve the confidentiality of any personal information they may access.
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with our third parties for purposes such as analyzing how our Services are used, marketed and improved, diagnosing service or technical problems, maintaining security, and personalizing content.
We will share your personal information with third parties for purposes other than ones described above when we have your permission to do so.
You can grant third parties access to your and your customers’ information on the Services. Such third party’s use of this information will be governed by its own terms and privacy policies.
In certain situations, we may be required to use and disclose your information (including personal information) by law if we believe the disclosure is reasonably necessary:
We will retain your account information for as long as reasonably necessary for legitimate business purposes and to comply with the law, resolve disputes and enforce our agreements. We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.
You may opt out of receiving cookies by instructing your browser to stop accepting cookies or to prompt you before accepting a cookie from websites you visit, by changing your browser options. However, please note that by blocking or deleting cookies used in Services, you may not be able to use all aspects of our Services.
Our Services are general audience and intended for users 18 and older. We do not knowingly collect personal Information from anyone younger than age 18. If we become aware that a child younger than 18 has provided us with Personal Information, we will make reasonable efforts to delete such information. If you become aware that a child younger than 18 has provided us with personal information, please contact us.
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: [email protected]. We will respond to your request within 30 days.