CRM stands for Customer Relationship Management. CRM is a term that was originally defined to improve customer service. Zoho CRM acts as a single platform to bring your sales, marketing, and customer support activities together and streamline your processes, policies, and personnel.

accessibility

Simple user interface, easy to use that is available on every device: laptop, tablet, phone (both iOS and Android)

full-service

An all-in-one system includes implementation, consulting, and training programs to start smoothly

compatibility

Easy integration with existing systems and applications or data from spreadsheets and other CRM software

CONNECT WITH CUSTOMERS
  • Reach and manage customer relationships on multiple channels
  • Receive real-time notifications on customer interactions
  • Measure customer connection efficiency
SAVE TIME WITH AUTOMATION
  • Automate administrative processes, eliminate repetitive manual tasks
  • Streamline the lead nurturing process
  • Follow up leads with “workflows”
AI SALES ASSISTANT
  • Access to information on the system easily
  • Get predictions about potential customers 
  • Receive lead notifications, task reminders, suggestions 
REPORTS AND ANALYSIS
  • Measure and manage the whole company’s sales performance 
  • Make smarter business decisions with a real-time data analysis system
  • Track key performance indicators
CONSULTATION
IMPLEMENTATION
CUSTOMIZATION
TRAINING
MAINTENANCE
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