CRM
solve operational bottleneck of baemin delivery app
BAEMIN improve the productivity of receiving partners with our fully extensible CRM platform
multiple channels on one platform
UNIFIED CUSTOMER EXPERIENCE
REVENUE
All-inclusive process, growing by 41% of revenue
real-time ANALYTICS
Track key indicators to make business decisions
CUSTOMER RETENTION
Increase the customer retention rate by 27%
AUTOMATION
Streamline the lead nurturing process follow up better with workflows
omnichannel communication
Connect with your customers wherever they are across every channel
SMARTER SELLING WITH AI
Process CRM data instantly with the help of an AI-powered sales assistant
CRM Solution
HIGHLIGHT FEATURES
CONNECT WITH CUSTOMERS
- Manage customer relationships via multiple channels: phone, email, live chat, social media…
- Update customer interactions in real-time
- Find the best channel to approach customers based on efficiency measurement
optimize TIME WITH AUTOMATION
- Automate all processes, eliminate repetitive and manual tasks
- Streamline lead generation and follow-up tracking
- Enable quick interactions to easily update and standardize “workflows”
rEPORTS and ANALYSIS
- Measure sales performance of the entire company
- Make smarter business decisions with real-time data analysis
- Track key performance indicators (current trends, predictions…)
UNIFY YOUR CUSTOMER DATA
- Share and store files company-wide, view all of your feature set from one platform
- Read and add customer data anytime and anywhere
- Unify customer-facing departments with the proper toolset
customize your crm platform
- Add new or alter existing CRM features to fit the needs of your business
- Set role-based access to certain information
- Adapt to and integrate with existing software used by your organization
INTELLIGENT AI SALES ASSISTANT
- Find information on the system easily
- Close more deals with predictions about potential customers
- Receive notifications, task reminders, and recommendations on effective channels based on analysis of interaction history
THE A-Z INCLUSIVE PROCESS
ACCOMPANY WITH BUSINESSES
CONSULTATION
IMPLEMENTATION
CUSTOMIZATION
TRAINING
MAINTENANCE
consult & implement SOLUTIONS BY SMARTOSC DX
DIGITAL TRANSFORMATION
GUARANTEE THE QUALITY
Highest security
