Customer data
Sales pipelines
CRM Plus
Leads management
Sales management
Qualify lead blueprint
CUSTOMER RELATIONSHIP MANAGEMENT ECOSYSTEM
ALL-IN-ONE CRM SOLUTION
HIGHLIGHT FEATURES
Create survey forms to collect important customer information
Connect social networks like Facebook, Twitter, Instagram, etc to collect customer information accurately
Marketing automation software attracts visitors to website, converts anonymous visitors into leads, and leads into loyal customers.
Design & build standard metrics to monitor and evaluate the performance of sales team
Manage activities of Sales & Marketing team throughout the process from approaching leads to after-sales customer care
Track visitor activities on website, collecting name, geographic location, domain, etc
Create general groups, tag other representatives, share sales updates, works together anywhere & anytime
Handle and solve all customer problems from the very first stages of inquiry
highlight features
CUSTOMER SURVEY
Create survey forms to collect important customer information
SOCIAL MEDIA
Connect social networks like Facebook, Twitter, Instagram, etc to collect customer information accurately
MARKETING AUTOMATION
Marketing automation software attracts visitors to website, converts anonymous visitors into leads, and leads into loyal customers.
Metrics & KPI
Design & build standard metrics to monitor and evaluate the performance of sales team
ACTIVITY MANAGEMENT
Manage activities of Sales & Marketing team throughout the process from approaching leads to after-sales customer care
VISITOR TRACKING
Track visitor activities on website, collecting name, geographic location, domain, etc
PROJECTS COLLABORATION
Create general groups, tag other representatives, share sales updates, works together anywhere & anytime
HELP DESK
Handle and solve all customer problems from the very first stages of inquiry
FOR A SEAMLESS CUSTOMER EXPERIENCE
ENHANCE CUSTOMER EXPERIENCE
Seamless customer experience across all channels: phone, email, live chat, social media, etc
OPTIMIZE TIME WITH AUTOMATION
Streamline lead generation & follow-up tracking
UNIFY CUSTOMER DATA
Read and add customer data at any time, unify information between working departments
REPORTS & ANALYSIS
Measure sales performance, support business decision making with accurate data analysis system in real time
SUCCESS STORY OF BAEMIN - TOP 3 TECHNOLOGY FOOD DELIVERY BRAND IN VIETNAM
BAEMIN has solved the “bottleneck” of new partners onboarding process with SmartOSC DX’s extensible CRM platform, reducing processing time of receiving partners from 2-3 weeks to less than 1 week.
STANDARD PROCESS
FOR INDUSTRIES
Telecommunication
Travel - Hospitality
Construction
FMCG
Manufacturing
Delivery - Logistics
Technology
Retail
SMARTOSC DX BUILDS
A PROCESS FROM A-Z
Accredited Competence
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WHAT CLIENTS SAY
ABOUT US
The E-office solution has brought a new wind to Daikin. The workflows are displayed transparently, tasks can be resolved quickly, which makes employees more happy and loyal to the company
The CRM solution has helped BAEMIN reduce the time taken to process the restaurant/driver's request, increase process productivity and staff handling capacity
Life before Zoho was a lot more time consuming. Now, to get that time back to grow the business is invaluable!
Georgia-based design agency experienced 2x growth in revenue with an 82% increase in productivity after switching to Zoho Invoice
With the 'Chain and Child Campaign' feature, sending follow-up emails have become easier
Our process from profiling to shortlisting candidates has gone from days to hours
COURTS will continue strengthening its back-end infrastructure to offer customers the seamless online-to-offline experience they expect from best-in-class retailers
Zoho’s backend technology ensured that over 2000+ SMBs who attended the event were provided a seamless experience throughout their Smbhav journey
